Numeric value out of range: 1690 BIGINT UNSIGNED

Description

Recently when making some cleanup on a Magento based store that was having over 550K products and we encountered a mySQL error in the Magento administration pages when trying to mass delete products.  It also prevented any further products from being deleted.

The solution isn't too far...

Error message

SQLSTATE[22003]: Numeric value out of range: 1690 BIGINT UNSIGNED value is out of range in ‘(`YOURDB`.`q`.`items_count` – 1)’

Resolving the error

  1. Log into phpMyAdmin (or yyour prefered DBA tool)
  2. Do a backup (always do a backup first)
  3. Select the Magento database for your store
  4. Select the sales_flat_quote table
  5. Select the structure tab
  6. Select ‘change‘ on the ‘items_count‘ row
  7. Go to the drop-down list on the column named ‘Attributes‘ and change the value to the top option in the list, which is blank (no value), as opposed to the default selection ‘UNSIGNED‘ .
  8. Click save, and you're finished. You should now be able to delete your products without the error

Feel free to contact us if help is needed.
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Clearing cache from the shell

Magento often needs to refresh it's cache. In some occasion, you may want to flush either...

How to add and edit attribute sets in Magento

Each product that you add in Magento can be configured thanks to a set of attributes. These are...

How to add and edit product ratings and reviews in Magento

In Magento each product can be rated and reviewed. Customers (both guests and registered ones)...

How to add and edit CMS static blocks in Magento

To add and edit static blocks, log in to the admin panel of your store and go to CMS...

How to disable guest checkout

By default guests can shop without creating a customer account on your eCommerce. You can...